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We're based in Fishers, IN and serve all of Hamilton County including Carmel, Noblesville, Westfield, Zionsville, McCordsville, Geist, and Fortville. We also serve parts of the greater Indianapolis area. View all service areas.

Yes. We are fully insured and carry general liability coverage. Our technicians hold relevant industry certifications including IICRC WRT (Water Restoration), IICRC AMRT (Applied Microbial Remediation), NADCA ASCS (Air Systems Cleaning), and Indiana State Department of Health radon certification. Note: Indiana does not require state licensing for mold remediation contractors, which is why certifications are important quality indicators.

Yes, we work with all major insurance companies. We provide detailed documentation including photos, moisture readings, and itemized estimates that insurance adjusters need. We can bill your insurance directly when possible and communicate with adjusters on your behalf to minimize your stress.

Call us first for assessment and to begin mitigation. Most insurance policies require you to take reasonable steps to prevent further damage, so waiting for insurance approval before calling a restoration company can actually work against you. We'll provide documentation and estimates that you can then use when filing your claim.

Yes. For water damage emergencies, we provide an on-site assessment. For mold, radon, and cleaning services, we can often provide estimates over the phone based on your home's square footage and specific needs. For larger remediation, mitigation, or restoration projects, we'll come out, evaluate the scope, and follow up with a written quote.

We offer 24/7 emergency response throughout Hamilton County. For water emergencies in Fishers, Carmel, Noblesville, and Westfield, we're typically on-site within 60 minutes of your call. Quick response is critical—the longer water sits, the more damage it causes, and mold can begin growing within 24-48 hours. Call us immediately at (317) 955-9826.

Most homeowners insurance policies cover sudden and accidental water damage, such as burst pipes, appliance failures, and accidental overflows. However, flood damage from external sources (rising water, heavy rain) typically requires separate flood insurance. Gradual damage from neglected maintenance (slow leaks, deferred repairs) is usually not covered. Sewer backup may require a specific endorsement.

The timeline depends on the extent of damage. Water extraction typically takes a few hours. Structural drying usually requires 3-5 days with commercial dehumidifiers and air movers running continuously. We monitor moisture levels daily and adjust equipment as needed. Complete restoration, including any repairs, can take 1-2 weeks for moderate damage or several weeks for severe cases.

In many cases, yes. For minor water damage limited to one area, you can often remain in your home during restoration. However, for Category 3 (sewage) damage, extensive flooding, or if the damage affects essential utilities, we may recommend temporary relocation. The drying equipment can be loud, so consider this for bedrooms. If relocation is needed, many homeowners insurance policies cover additional living expenses.

Safety first: turn off electricity to affected areas if safe to do so, and stop the water source if possible. Document the damage with photos and video for insurance purposes. Move valuable items and furniture out of standing water if you can do so safely. Do NOT use your regular vacuum (it's not designed for water). Don't enter rooms with sagging ceilings.

Yes, mold can begin growing within 24-48 hours of water exposure in the right conditions (warmth, moisture, organic material). This is why rapid response and thorough drying are critical. Our restoration process includes antimicrobial treatments to prevent mold growth. We use moisture meters and thermal imaging to find hidden moisture before it becomes a problem.

Not always. Many materials can be saved with proper drying techniques if we respond quickly. Hardwood floors, drywall, and carpeting can often be dried and restored rather than replaced. However, some situations require replacement: materials saturated for extended periods, Category 3 (sewage) contamination, or severe structural damage. We assess each situation individually.

No, standing water in a crawl space is not normal and should be addressed. While occasional condensation can occur, persistent moisture or standing water can lead to structural damage, mold growth, and pest problems. Indiana's clay-heavy soils and humid summers make crawl space moisture particularly common in Hamilton County. We can assess your crawl space and recommend solutions.

Yes. If we test your home and mold is found, we credit 50% of your mold testing cost toward our remediation services if you choose us to handle the cleanup. It is our way of making sure the path from testing to a mold-free home is straightforward.

Black mold (Stachybotrys chartarum) can produce mycotoxins that may cause health issues, particularly for those with respiratory conditions, allergies, or compromised immune systems. Symptoms can include coughing, sneezing, skin irritation, and headaches. However, all mold should be treated seriously and removed properly—the color alone doesn't determine toxicity. Professional testing can identify the specific mold types present.

Coverage depends on what caused the mold. If mold resulted from a "covered peril" like a burst pipe, appliance failure, or storm damage, your insurance may cover remediation. However, mold caused by ongoing maintenance issues, chronic humidity, or neglected leaks is typically excluded. Some policies have mold coverage limits or require separate riders.

Most residential mold remediation projects take 1-5 days depending on the extent of contamination. A small, contained bathroom mold issue might be completed in one day. Larger projects involving basements, crawl spaces, or multiple areas typically take 3-5 days. Very extensive contamination may require longer. We'll provide a realistic timeline during your inspection.

Properly performed remediation removes the existing mold AND addresses the moisture source that caused it. If the underlying moisture problem is fixed—whether that's repairing a leak, improving ventilation, or installing a dehumidifier—mold should not return to remediated areas. We always identify and help you address the root cause to prevent recurrence.

Small areas of mold (less than 10 square feet) on hard surfaces can sometimes be cleaned with proper precautions—N95 mask, gloves, good ventilation. However, larger areas, mold on porous materials (drywall, carpet, insulation), hidden mold, or any mold in HVAC systems requires professional remediation. Improper removal can spread spores throughout your home and make the problem worse.

If you can clearly see mold, testing isn't always necessary before remediation—we know mold is present and needs to be removed. However, testing is valuable when you want to identify the specific mold type, check if mold has spread to other areas, document the problem for insurance or real estate purposes, or verify successful remediation afterward (clearance testing).

DIY mold test kits are available at hardware stores, but they have significant limitations. Home kits often produce false positives because mold spores exist naturally in all air. They can't measure concentration levels or compare indoor vs outdoor readings. They can't identify all mold types. Professional testing uses calibrated equipment, proper sampling protocols, and accredited laboratory analysis for accurate, actionable results.

No, Indiana has no state licensing requirement for mold inspectors or remediators. This is why certifications are important quality indicators. Look for IICRC AMRT (Applied Microbial Remediation Technician) or similar credentials. Our technicians hold IICRC certifications and follow industry-standard protocols for safe, effective mold remediation.

In Indiana's climate, sealed (encapsulated) crawlspaces typically perform better than vented ones. Hot, humid summer air entering through vents condenses on cooler surfaces in the crawl space, creating the moisture that mold needs to grow. Crawlspace encapsulation with a vapor barrier and dehumidifier controls humidity more effectively than venting. We can assess your specific situation and recommend the best approach.

Yes. If we test your home and elevated radon levels are found, we credit 100% of your radon testing cost toward installation of a radon mitigation system. So if you move forward with us, your test is effectively included with the mitigation.

The EPA recommends taking action at 4.0 pCi/L or higher. Below 2.0 pCi/L is considered low risk—no immediate action needed, but re-test in 2 years. Between 2.0-3.9 pCi/L is moderate—consider mitigation, especially with long-term occupancy. At 4.0+ pCi/L, mitigation is recommended. A radon mitigation system can reduce levels by up to 99%.

Hamilton County is designated EPA Zone 1—the highest risk category for radon. The soil composition in central Indiana contains uranium that naturally decays into radon gas. This gas easily enters homes through foundation cracks, gaps around pipes, and other openings. Approximately 1 in 3 homes in Hamilton County test above the EPA action level of 4.0 pCi/L.

Professional radon testing requires a minimum of 48 hours with closed-house conditions. We place the continuous radon monitor in your home, leave it for at least 48 hours, then retrieve it. You'll receive your results typically the same day we pick up the equipment. You can remain in your home during testing.

The EPA recommends testing every 2 years, even if previous tests were low. Radon levels can change over time due to settling, foundation cracks, or changes in the home. You should also test after major renovations (especially foundation work), after installing a mitigation system, and when buying or selling a home.

While not legally required in Indiana, radon testing is standard practice in Hamilton County real estate transactions. Most buyers request it as part of the home inspection. Our certified results are accepted by lenders, real estate agents, and attorneys. We offer fast turnaround to meet closing deadlines.

This is negotiable in Indiana—there's no law mandating which party pays. In most transactions, the seller pays for mitigation or provides a closing credit, as radon is often treated as a health defect. Options include seller-paid mitigation before closing, a credit toward the buyer's closing costs, a price reduction, or cost splitting. Your real estate agent can help negotiate.

Most radon mitigation systems are installed in a single day (typically 3-4 hours). After installation, we perform post-mitigation testing to verify the system is working properly and your radon levels have been reduced to safe levels. You can remain in your home during installation.

Professional radon mitigation systems can reduce radon levels by up to 99%. Most homes see levels drop well below the EPA action level of 4.0 pCi/L after installation. The system runs continuously and is designed to last for many years. We verify results with post-mitigation testing.

While DIY radon mitigation is technically possible, we don't recommend it. Indiana requires certification through the Indiana State Department of Health for radon mitigators—this ensures proper system design and installation. Professional installation includes proper fan sizing, correct pipe routing, adequate sealing, and post-installation testing. An improperly installed system may not effectively reduce radon levels.

We design systems to minimize visual impact while maximizing effectiveness. Piping is typically routed through the garage or along the exterior of the home and painted to match. The fan is usually located in the attic or garage. We discuss routing options during the consultation to find the best solution for your home.

Starting at $0.31 per finished square foot of your home. For example, a 2,000 sq ft home would be about $620. You can check your square footage on Zillow or give us a call for a quote. This includes all supply vents, return vents, and main trunk lines. View all pricing.

Most homes take 2-4 hours depending on size and system complexity. A typical 2,000-3,000 sq ft home with one HVAC system takes about 2-3 hours. Larger homes or those with multiple systems take longer.

Every 3-5 years under normal conditions. You may benefit from more frequent cleaning if you have pets, smokers in the home, family members with allergies or asthma, recent renovations, or have experienced water damage or mold issues.

No, you can stay home. Our process uses negative air pressure and HEPA filtration to contain dust and debris—nothing is released into your home. You may want to keep pets in a separate area since we'll be accessing vents throughout the house.

It can help. Dirty ducts circulate dust, pollen, pet dander, and other allergens throughout your home every time the system runs. Removing this buildup reduces the allergens in your indoor air. Many customers with allergies or asthma notice improvement after cleaning.

Yes, when done properly. The key is hiring a qualified company that uses proper equipment and methods. Cheap services that just blow air around aren't worth it. Professional cleaning with negative air pressure and HEPA filtration removes accumulated contaminants and can improve air quality, reduce allergens, and help your HVAC run more efficiently. We're NADCA members with ASCS-certified technicians.

Starting at $169 for 1st floor dryer vents, $199 for 2nd floor (due to additional access requirements). This includes full vent line cleaning, connection inspection, and airflow verification. View all pricing.

At least once per year. You may need more frequent cleaning if you do a lot of laundry, have pets (pet hair contributes to lint), or have a long vent run. If your dryer is taking longer to dry clothes, that's a sign it's time for cleaning.

Fire prevention is the main reason. According to the National Fire Protection Association, clogged dryer vents cause nearly 16,000 house fires each year. Beyond safety, a clean vent also reduces energy costs (your dryer works more efficiently), dries clothes faster, and extends the life of your appliance.

Most appointments take 30-45 minutes. Longer or more complex vent runs may take up to an hour. We work efficiently so you can get back to your day.

Yes, we clean vents on any floor and can access roof vents as needed. 2nd floor vents are priced at $199 due to the additional access requirements.

Yes! Many customers bundle air duct cleaning with dryer vent cleaning and save on the service call. Air duct cleaning starts at $0.31/sq ft.

Professional carpet cleaning in Fishers typically costs $187-$237 for an average home, depending on square footage, number of rooms, and carpet condition. Heavily soiled carpets, pet treatments, and stain protection add to the cost. We provide quotes with transparent pricing—no hidden fees or surprise charges.

Most carpets are dry within 4-6 hours with proper ventilation. Factors affecting dry time include humidity, carpet thickness, and airflow. We use powerful extraction equipment to remove as much moisture as possible, and we can set up air movers to speed drying if needed. Opening windows or running your HVAC helps too.

For most homes, we recommend professional cleaning every 12-18 months. Homes with pets, young children, allergies, or high foot traffic may benefit from cleaning every 6-12 months. Regular professional cleaning extends your carpet's life (most carpet warranties require it) and maintains better indoor air quality.

Yes, we move most standard furniture including sofas, chairs, coffee tables, and dining chairs. We place protective pads or blocks under furniture legs after cleaning to prevent staining during drying. Very heavy items like pianos, china cabinets, waterbeds, and beds are typically cleaned around rather than moved for safety reasons.

Yes. We use eco-friendly, non-toxic cleaning solutions that are safe for children, pets, and people with sensitivities. Our products are biodegradable and free from harsh chemicals. Once carpets are dry, they're completely safe for everyone including babies and pets who spend time on the floor.

We can remove most stains, but some are permanent. Stains from bleach, dyes, some medications, and acid have chemically changed the carpet fibers and cannot be removed. Old stains that have been repeatedly cleaned with store-bought products can also be difficult. We'll be honest about what we can achieve during our inspection.

It depends on the rug. Most area rugs can be cleaned on-site using our portable equipment. However, delicate oriental rugs, antique rugs, or heavily soiled rugs may benefit from off-site cleaning at our facility where we can use specialized techniques. We'll assess your rug and recommend the best approach.

Please vacuum if possible (though we can do this too), pick up small items and toys from the floor, and move fragile or valuable items to a safe location. If you have pets, secure them in another area during cleaning. Point out any specific stains or concerns when we arrive so we can give them extra attention.